(4.5 / 5)12+ Ratings

Flipkey Reviews

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Overall Rating

4.5
12 Reviews
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About Flipkey

FlipKey is an online vacation rental marketplace that offers more than 830,000 properties for rent all over the world. It was founded in 2007 and is now part of the Tripadvisor Rentals network.

No matter what kind of a vacation you have in mind, FlipKey rentals include options for city dwellers, beach bums, and mountain enthusiasts alike. Whether you’re looking for a city-center studio, a far-flung private island, a cozy ski chalet, or a sprawling beach house, you’ll find the perfect home with FlipKey.

The platform is known for its affordability, diverse rental choices, and crowd-vetted experience through Tripadvisor traveler reviews. It makes booking accommodations easier by connecting travelers directly with property owners.

Remember, the features and benefits can vary based on the location and type of property. It's always a good idea to read the property description and reviews before making a booking.

Flipkey Pros & Cons

Based on the search results, here are the pros and cons of FlipKey.com:

Pros:

For Travelers:

  • Wide selection of vacation rentals in over 11,000 cities worldwide
  • Part of the TripAdvisor family, offering access to a large travel community
  • Instant booking option available for quick reservations
  • Offers unique accommodations like castles, houseboats, and treehouses
  • Provides a travel hub with articles to help choose locations

For Hosts:

  • Easy listing process that takes only minutes to complete
  • Option for free listings or annual subscriptions
  • Ability to offer Instant Booking to attract more guests
  • Exposure through TripAdvisor's platform

Cons:

For Travelers:

  • High booking fees for guests (8-16% of total reservation)
  • Large security deposits that can take over a week to be refunded
  • Some users report unresponsive hosts and cancelled bookings
  • Limited customer service options, especially for refunds

For Hosts:

  • 3% processing fee on bookings (for free listings)
  • Delayed payouts compared to direct bookings
  • Some hosts report issues with receiving payments
  • Lower booking volume compared to competitors like Airbnb and VRBO

General:

  • Mixed reviews from users, with a low overall rating (2.1 stars out of 5)
  • Inconsistent calendar updates, making it difficult to book reliably
  • Limited features compared to some competitors
  • Potential currency conversion issues for international bookings

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Flipkey Customer Reviews (12)

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Patrice Hachée
Patrice Hachée
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Jul 29, 2024
Tiffany Gillispie
Tiffany Gillispie
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Jul 29, 2024
Joel Wheeler
Joel Wheeler
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Jul 27, 2024
Mary Roy
Mary Roy
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Jul 27, 2024
David Ackerman
David Ackerman
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Jul 26, 2024
Leonie Diederich
Leonie Diederich
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Jul 26, 2024
Luca Fassbinder
Luca Fassbinder
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Jul 26, 2024
Julius Toft
Julius Toft
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Jul 25, 2024
Rikke Juhl
Rikke Juhl
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Jul 23, 2024
Delfio Siciliano
Delfio Siciliano
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Jul 23, 2024

Flipkey Customer’s Q&A

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Flipkey Features and Benefits

FlipKey is an online vacation rental marketplace with over 830,000 properties for rent all over the world. Here are some of its key features and benefits:

  • Free to List: Listing on FlipKey is free and uncomplicated.
  • Worldwide Exposure: Listing on FlipKey automatically lists you on Tripadvisor, the largest travel platform in the world, along with its 860 million reviews and opinions as well as ratings.
  • Easy Communication: The platform facilitates direct communication between travelers and property owners.
  • Simple Fee Structure: FlipKey has a straightforward fee structure for both guests and hosts.
  • Variety of Cancellation Policies: The platform offers a range of cancellation policies to choose from.
  • Payment Options: Multiple payment options are available for convenience.
  • Taxes: The platform provides guidance on tax obligations for hosts.
  • Mobile Accessibility: FlipKey is accessible on mobile devices, making it easy to manage bookings on the go.

For property owners, FlipKey offers a comprehensive set of tools designed to manage bookings, communicate with potential guests, and optimize listing performance. The platform's analytics and insights help owners make informed decisions to improve their listings' appeal and profitability.

Known for its affordability, diverse rental choices, and crowd-vetted experience through Tripadvisor traveler reviews, FlipKey is an excellent platform for hosts looking to reach a broad audience in various locations. It offers travelers access to a wide range of vacation rental properties, including private islands, ski chalets, beach houses, city-center studios, and more. It makes booking accommodations easier by connecting travelers directly with property owners.

Remember, the features and benefits can vary based on the location and type of property. It's always a good idea to read the property description and reviews before making a booking.

Flipkey Pricing

FlipKey is an online marketplace for vacation rentals. It offers over 830,000 options in almost every country in the world. The process to rent a vacation home is simple. Enter the destination and travel dates in the main search box on the home page. The search results include a list of properties and a map. The search can be narrowed by the number of nights, the number of bedrooms, rental type, and more.

For each property, the listing provides information such as price per night, number of bedrooms and bathrooms, number of guests allowed, reviews, owner’s response time, and any awards received.

FlipKey charges a booking fee of 8-16% of the total reservation from guests and a commission of 3% on all reservations from hosts. Guests are refunded the booking fee only if they cancel within 24 hours of booking and not later. The booking fee generally ranges from 8% to 16% of the total booking value (excluding taxes) and goes directly to FlipKey. The property managers or owners also pay 3% of the booking cost to the platform.

Remember, the prices can vary based on the location, size, and amenities of the property. It's always a good idea to compare prices and read reviews before making a booking.

Payment Method

FlipKey.com offers several payment methods for both travelers and property owners:

For Travelers:

Guests can pay for their bookings using:

  • Credit cards (Visa, Mastercard, Discover, and American Express)
  • PayPal

For Property Owners:

Hosts can receive payments through:

  • Bank account transfers (takes 3-5 business days)
  • PayPal account (takes 1 business day)

Payment Protection:

FlipKey offers TripAdvisor Payment Protection for guests who pay online using their platform. This protection covers up to $10,000, £7,000, or €7000, depending on the booking currency.

Fees:

  • Guests are charged a booking fee of 8-16% of the total reservation
  • Hosts pay a commission of 3% on all reservations

Payment Options:

Property managers can choose for guests to either:

  • Pay the entire reservation amount upfront
  • Pay a deposit upfront and the balance at a later date

Currency:

FlipKey is available in multiple international currencies, including:

  • US Dollar
  • British Pound
  • Euro
  • Australian Dollar
  • Canadian Dollar
  • Swiss Franc
  • Swedish Krona
  • Thai Baht
  • South African Rand

To ensure coverage under the Payment Protection plan, guests must pay using the FlipKey payment platform and not through direct bank transfers.

Flipkey FAQs

FAQ

How To Open A Flipkey Account?

To open an account on FlipKey.com, follow these steps:

1. Visit the Website

Go to the FlipKey.com homepage.

2. Sign Up

Look for a "Sign Up" or "Create Account" button, typically located in the top right corner of the page.

3. Choose Account Type

Select whether you're creating an account as a traveler or a property owner/manager.

4. Provide Personal Information

Enter your personal details, including:

  • Full name
  • Email address
  • Password (create a strong, unique password)

5. Verify Your Identity

Complete the identity verification process, which may include:

  • Confirming your email address
  • Providing a phone number for SMS verification

6. Accept Terms and Conditions

Read and accept the website's terms of service and privacy policy.

7. Complete Your Profile

After creating your account, you may be prompted to:

  • Add a profile picture
  • Provide additional contact information
  • Set your communication preferences

8. For Property Owners

If you're listing a property:

  • Click on "List Your Property"
  • Follow the prompts to add your property details, including location, amenities, and pricing

9. Confirmation

Once these steps are completed, your FlipKey account will be active and ready to use.

FAQ

Flipkey Return Policy?

FlipKey.com offers several cancellation and refund policies for guests:

Cancellation Policies

FlipKey provides five different cancellation policies that property owners can choose from:

  1. Relaxed: Full refund if cancelled at least 2 weeks before check-in
  2. Flexible: 50% refund if cancelled at least 4 weeks before check-in, 25% refund if cancelled 2-4 weeks before check-in
  3. Moderate: 50% refund if cancelled at least 4 weeks before check-in
  4. Strict: 50% refund if cancelled at least 8 weeks before check-in, 25% refund if cancelled 4-8 weeks before check-in
  5. Super Strict: No refunds issued

The default policy is Moderate unless changed by the host.

24-Hour Grace Period

Guests can cancel their reservation within 24 hours of booking for a full refund, including the booking fee, if the reservation is over 60 days ahead.

Refund Process

  • Refunds are processed automatically within 24 hours of cancellation
  • PayPal refunds typically appear within 24 hours
  • Credit/debit card refunds can take up to 10 business days

TripAdvisor Payment Protection

Guests who pay through FlipKey's platform are eligible for TripAdvisor Payment Protection, which offers:

  • Full refund up to $10,000, £7,000, or €7000 if denied access to the rental or if the property is substantially misrepresented
  • Claims must be made on the first day of check-in
  • Not valid if the guest stays overnight

Property Owner Refunds

Property owners can offer full or partial refunds outside of the cancellation policy through their inbox, up to the amount they are due to receive for the booking.

Booking Fee

The booking fee (8-16% of the total reservation) is generally non-refundable except during the 24-hour grace period.

FAQ

Flipkey Alternatives

Based on the search results, here are the top 10 FlipKey.com alternatives:

1. VRBO

VRBO (Vacation Rentals by Owner) offers over 2 million rentals worldwide and is known for its comprehensive search tools and suitability for group travel.

2. HomeToGo

HomeToGo is an aggregator that searches multiple rental sites, including Tripadvisor and Booking.com, providing a wide range of options for all travel budgets.

3. Vacasa

Vacasa professionally manages vacation rentals across the United States, ensuring high standards of comfort and cleanliness.

4. Booking.com

With over 28 million listings, Booking.com offers a vast selection of accommodations, including vacation rentals, in 226 countries.

5. Airbnb

While not explicitly mentioned in the search results, Airbnb is a major player in the vacation rental market with over 7 million listings worldwide.

6. TripAdvisor

TripAdvisor, which owns FlipKey, offers vacation rentals along with its well-known review platform.

7. Plum Guide

Plum Guide specializes in luxury vacation rentals, catering to those seeking high-end accommodations.

8. OneFineStay

OneFineStay focuses on luxury properties and provides professional hospitality services for discerning guests.

9. Agoda

Agoda is particularly strong in the Asian market but operates globally, offering 9 million listings including vacation rentals.

10. RentalTrader

RentalTrader aims to make vacation rentals cost-effective for both hosts and guests, with no fees for guests and low fees for hosts.

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